RIDGID Full Lifetime Warranty
Against Material Defects & Workmanship

  RIDGID branded tools are known the world over as best-in-class tools that allow the end-user to complete jobs more quickly and reliably. However, there’s added peace of mind with the RIDGID Full Lifetime Warranty. Should your tool ever malfunction from defects in workmanship or materials, we will repair or replace the tool free of charge.
 
Basics of RIDGID's Warranty
Question Answer
What is Covered? RIDGID tools are warranted to be free of material and workmanship defects.
How long does the coverage last? This warranty lasts for the lifetime of the RIDGID tool. Warranty coverage ends when the product becomes unusable for reasons other than defects in workmanship or material.
What will RIDGID do to correct problems with the products? Warranted products will be repaired or replaced, at Ridge Tool’s option, and returned at no charge; or, if after three attempts to repair or replace during the warranty period the product is still defective, you can elect to receive a full refund of your purchase price.
What is Not Covered under the Warranty? Failures due to misuse, abuse or normal wear and tear are not covered by this warranty. Ridge Tool shall not be responsible for any incidental or consequential damages.
How do Local Laws relate to RIDGID's warranty? Some areas do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary, from state to state, province to province, or country to country.
Are there no other express warranty applies? This Full Lifetime Warranty is the sole and exclusive warranty for RIDGID products. No employee, agent, dealer, or other person is authorized to alter this warranty or make any other warranty on behalf of the Ridge Tool Company.
Executing the RIDGID Lifetime Warranty
Basics Ridge Tool Company offers a comprehensive lifetime warranty to support products purchased under the RIDGID Brand, excluding licensed goods. RIDGID branded products are built with reliability, dependability and durability and are covered by a Full Lifetime Warranty against defects in materials or workmanship.

In the event that you have a problem with your RIDGID product due to a defect in materials or poor workmanship, we will attempt to remedy the problem in accordance with our printed warranty policy in a timely manner.
What causes and is considered normal wear and tear under the warranty? Commonly, RIDGID tools are used on job sites in the most demanding applications and environments. Under these conditions and over time, the RIDGID product may experience normal wear and tear and require service. While normal wear & tear is not considered a "defect" and is not covered by the RIDGID Lifetime Warranty, it is RIDGID goal to get your tool back in service a soon as possible.

To help expedite this service, Ridge Tool offers a complete assortment of service parts and a network of RIDGID Independent Service Centers to meet your service needs. RIDGID's Service Center Network has been Factory Trained to provide quality repair service as well as accurate determination & execution of RIDGID warranty if required.
What happens if there is a defect in the materials or workmanship? RIDGID's experience that a product that fails prematurely due to a manufacturing defect in materials or workmanship, will generally do so very early in the products life cycle, often the first or second time the product is used. When returned for inspection, these products are generally found to still be in like new condition and show very little signs of use. It is uncommon for a product that was manufactured with a defect, to survive under normal use for any extended period of time.

Products that are returned for warranty inspection after months or years of continuous reliable service are rarely found to be defective. The most common demand for service is the result of normal wear and tear issues, which are not considered to be a defect in materials or workmanship.